Legal

Privacy Policy

Last updated: January 15, 2025

Junes Legal Services, Inc. ("CaseOrbit," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our platform.

1. Information We Collect

1.1 Information You Provide

  • Account registration details (name, email, firm name, role)
  • Case and matter information you enter into the platform
  • Documents uploaded to the document management system
  • Payment and billing information (processed via PCI-compliant processor)
  • Communications and support requests

1.2 Automatically Collected Information

  • Usage data and activity logs for audit purposes
  • Device and browser information
  • IP addresses and access timestamps
  • Performance and error telemetry

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the CaseOrbit AI platform
  • Process transactions and manage your account
  • Send administrative notices, deadline reminders, and updates
  • Respond to support requests and provide customer service
  • Comply with legal obligations and enforce our policies
  • Detect and prevent fraud, abuse, and security incidents

We do not sell your data. We do not use client matter data to train AI models without explicit consent.

3. Data Security

We implement industry-leading security measures including:

  • AES-256 encryption at rest; TLS 1.3 in transit
  • Azure Key Vault for cryptographic key management
  • Multi-factor authentication and role-based access controls
  • Complete audit trail for all data access and modifications
  • SOC 2 Type II certification
  • Regular third-party penetration testing

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account termination, you may request data export within 90 days. After that period, data is securely deleted in accordance with our data destruction policy.

5. Sharing of Information

We may share information with:

  • Service providers who assist in platform operations (cloud hosting, payment processing) under strict data processing agreements
  • Legal requirements — when compelled by law, court order, or governmental authority
  • Business transfers — in connection with a merger, acquisition, or sale of assets, with advance notice to users

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Object to or restrict certain processing
  • Data portability

To exercise these rights, contact us at privacy@caseorbit.ai.

7. Cookies

We use essential session cookies for authentication and optional analytics cookies. You may disable non-essential cookies in your browser settings. We do not use third-party advertising cookies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email to registered users and posted prominently in the platform at least 30 days before taking effect.

9. Contact

For privacy questions or to exercise your rights:

CaseOrbit AI Privacy Team
Junes Legal Services, Inc.
123 Legal Innovation Drive, Suite 800
New York, NY 10001
privacy@caseorbit.ai